Interactive Voice Response is an automated telephone answering system that responds with a voice menu that allows the user to make choices and enter information via a touch tone phone. IVR systems are widely used in live call centers and in automated switchboard operations. IVR systems may also integrate database access and fax response for more robust applications.

TG designs custom and packaged IVR solutions. IVR Solutions utilize state-of-the-art technologies to develop world-class user interfaces and applications. Learn more